Dealing with poor performance

My last post was focused on Performance review.  I would like to talk a little bit about poor performance and how to deal with it.  The purpose of reviewing your goals monthly, quarterly, and yearly is to make sure you are on track and course correct if necessary.  It is highly unlikely for anyone to meet their goals 100% of the time unless their goals are incredibly easy.  It does not help you to only set easy goals because it is the more challenging goals that help you grow.

Back to poor performance.  First, you need to accept that you are not on track and performing poorly.  Once you accept it, then you can work towards improving your performance.  You need to understand the key factors in why you are performing poorly.  Why are you not meeting your sales?  Why is your mortgage not decreasing as quickly as you would like to?  Why are you not losing the weight you set out to lose?  It is important to understand what is not happening and why it is not happening?  You will also want to make sure you goals are not impossible.  For example, if you are making $60,000 per year and you set out to make $5 million per year for the next year.  If there is no strategic plan in place or you do not have any path to hit this, then surely it will not happen just because you want it to happen.

Creating a plan to improve your performance after accepting and understanding is the next step.  Initially, you must have had some background on why you set your goals to where they are today.  Looking back through your notes, you should see if you are missing any key points or if there are external factors at plan beyond your control.  If there are uncontrollable factors, then you will want to adjust your goal.  If there are key points you are not hitting, you will want to create a plan to make sure you are executing those key points.  In your plan, you may want to increase the frequency of your review process to make sure you are staying on track.

Lastly, you will want to review at your next milestone review (i.e., monthly, quarterly, yearly).  If you are improving your performance, then you are on track.  If you are not improving your performance, then you will want to take another stab at your plan.  Also, question whether you had enough time between this review and your last review for performance improvements.

So here is a quick recap of steps you need to take when dealing with a poor performance review:

  • Accept that you are poorly performing
  • Understand why you are poorly performing
  • Adjust your goal if there are uncontrollable external factors at play
  • Create a plan to improve your performance
  • Review your performance again at your next review
  • If you are not meeting your expectations, adjust your plan if necessary

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